Webinar Series

  

Conscious Customer Service

“A Culture worth Cultivating”


First things first. Customer Service can and will become your most profitable strategy. By year 2020, Customer Experience will overtake price and product as the key brand differentiator.  Say whaaaat???  Yep, it’s true. 86% of buyers will pay more for a better customer experience.  With that said, it’s time to start practicing “Conscious Customer Service”. 

This 5 part webinar series is an introduction to Conscious Customer Service. 

The topics covered are:

1. The Encounter

2. The Attitude

3. The Knowledge

4. The Follow Up

5. The Experience


At the end of the series, you will have CCS foundational & applicable knowledge.  More importantly, you will have an understanding of how practicing “Conscious Customer Service” will positively impact your brand, revenue, and overall Customer Experience. 


Conscious Customer ServiceA culture worth cultivating

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The Encounter

Conscious Customer Service 

Webinars

Coming Soon!!!

  

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